Frequently asked questions

We've listed some of the most frequently asked questions and answers to help you get a better insight into running your own business with Greene King Pub Partners.

If your question isn't featured, give us a call and we'll be happy to help you.

What do Greene King Pub Partners look for in a Licensee?

The Regional Manager will be seeking the best applicant for each pub. However, that doesn't mean you need lots of qualifications or experience - we can provide you with those. At Greene King Pub Partners, we look for people who have the right attitude and personal attributes - such as the determination to succeed, the ability to get on with people and make them feel welcome, and good people management skills.

How do I become a Greene King Licensee?

Follow our Step by Step Guide to becoming a Greene King Licensee.

How long does the process of taking over a pub take?

The answer to this will vary considerably according to individual applications. The biggest variable is how long it takes you to find the right pub for you - this could take a few days, weeks or even several months. However, it's worth investing time in this decision to ensure you make the right one. Once you have found the right pub for you, the time to Change Day will again vary according to your individual circumstances, but four to six weeks is normal.

Why do I need to appoint Brokers, Solicitors, etc when taking over a pub - can I not do this work myself?

Taking over a pub means taking over a business, and that brings with it a number of legal requirements, covering Tenancy / Lease Agreements, Employment Law, accounting requirements, Licensing Laws, Health and Safety requirements and a range of other issues. It is essential to obtain the advice and guidance that only qualified, licensed professionals can offer.

What is the role of the Regional Manager?

The Regional Manager will be a permanent source of support, guidance, help and advice whenever you need it. They develop close working relationships with our Licensees, using their knowledge and experience to help you grow your business. They can help you identify and develop new ideas and opportunities to maximise your pub's potential, offer advice on aspects of the business such as staff or financial management, or they can just be a friendly ear when you want to talk about how things are going in general. Consequently, your relationship with your Regional Manager will be whatever you want it to be.

Do I need a Personal Licence?

Yes. All Licensed venues require a Designated Premises Supervisor who in turn must hold a Personal Licence. For more information, see the Department for Culture, Media and Sport website,or alternatively contact our Training Team on 01284 714375 or Licensing Team on 01284 714621, who will be happy to help you.

What qualifications do I need?

None necessarily, but you must hold the National Certificate for Personal Licence Holders (NCPLH) before you can hold a Personal Licence. You will also need to hold the CIEH Foundation Certificate in Food Hygiene to provide any food service in the pub. For more information contact our Training Team on 01284 714375.

How much will taking over a pub cost me?

Inevitably, taking over the running of a pub will involve a number of costs. However, these costs can vary enormously depending on the type, size and location of the pub, the terms of the Agreement and many other factors. Be sure to thoroughly read the pub details available on this site. For additional guidance please feel free to call our Recruitment Team on 01284 714497, who will be happy to help, or alternatively speak with our Regional Manager/s. What you need to ensure is that you have planned enough cashflow into your business for the intial weeks.

Do I need to be online?

We do expect Licensees to be online within the first 6 weeks of moving into a pub, in order to access essential information from our Extranet. We also expect our Licensees to start ordering their weekly beer order online within this time too.

How is the Retail Prices Index (RPI) calculated?

The RPI is a government calculation, taking into account the monthly price changes on a variety of products and services. We use this price change percentage to apply annually to the rent. RPI increases our capped to 4.75%.

What is the Volume Discount Scheme?

Our Volume Discount Scheme (VDS) offers you the opportunity to get cash back on draught beer. You have the opportunity to earn £100 for every barrel achieved over target, which will be set at the start of your Agreement.

Foundation Agreement holders are excluded from this scheme.

What about discounts for other goods and services?

Our Share and Save scheme offers discounts on a wide range of goods and services, as well as a comprehensive package of promotions and product offers for all agreements.

How do I know if a business is right for me?

We are keen to ensure we match the right people to the right pub, so you'll have a lot of support. But these are some of the issues you'll need to think about:

  • Look at all aspects of the current operation, research the local competition, particularly pricing, and define the most suitable direction for the business.
  • Work out the changes you need to make in terms of developments, refurbishments, furnishings, garden and patio equipment, kitchen improvements, staff and so on. Then work out what extra capital you'll need.
  • Work out the likely cost of any repairs and maintenance for which you'll be responsible.
  • Draw up a long-term marketing plan, with associated costs and projected returns.
  • Work out the full potential of the business, with a financial forecast of sales margins, costs and cashflow.

Will I need to get professional advice?

Whether or not you accept our offer is ultimately down to your own projections on the viability of the business. We won't offer any financial or business advice to assist in this evaluation or make representations about the future profitability of the business. Any figures we provide will be historic and past performance isn't necessarily a guide to the future. So you should feel free to get independent advice if you think it's appropriate.

What training do you offer?

We have a great selection of award winning training courses to choose from, your Regional Manager will confirm what courses you will need to attend prior to taking over your pub, and can also recommend other courses that would be helpful, which will depend on your previous experience and knowledge. Attendance on our Go for Growth workshop is mandatory and will help you to get started in running your business. All our training courses are designed to support you, your personal development and business growth. Licensees will be required to use their training fund to finance the programme.

What's the difference between a tenancy and a lease?

See Our Agreements.

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