People To Support You

We invest time and effort to ensure that you have the best people supporting you. Greene King has been helping people to run their own pubs for more than 200 years – and you can draw on our experience to build your business.

Business Development Manager

Your Business Development Manager is your personal business consultant, advising you on everything from pub investment plans to the latest initiatives and ideas. Business Development Managers have the ability to draw on the knowledge of other experts at Greene King when discussing your needs and are your main point of contact with us. We invest a lot of time and effort in training and monitoring the performance of each Business Development Manager.

Operations Director

Operations Directors are responsible for the overall operation of the region that your pub is in. These are highly-qualified business consultants and are able to assist you when you need additional business advice.

Credit Account team

You will have a Credit Account Manager who has access to all your account details and can help you with any invoice queries. They are able to help you manage your account and review payment terms if you experience any difficulties. Credit Terms are agreed with you on an individual basis at the beginning of your Agreement. We may offer up to 2 weeks' credit if you pay your bills by Direct Debit.

Cellar Service team

You have access to a Cellar Service team who are available to repair, maintain and install your beer dispense equipment. Your Licensed Property Broker will confirm which elements of cellar equipment are owned by Greene King and which you'll need to purchase.

Other Help and Advice

You will have access to a number of people within the Greene King organisation or representatives of Greene King who can help you. These include Licensing Advice, Property Helpdesk, Property Surveyors, Estate Managers, Credit Account Team, Cellar Service and Dray Teams.