The Islay Inn Glasgow
Date added: Wed, 17/02/2016 - 14:06
The true meaning of a Scottish pub
Having been in the pub trade for (far too many) years, Alexis Baillie and William Keenan were running a hotel in the highlands. They moved to Glasgow to be closer to their grandchildren and their contacts at Belhaven mentioned that the Islay Inn might be right for them. The pub had been closed for a while and was fairly run-down. Far from being put off, the couple saw this as a blank canvas and the perfect opportunity to create the pub they had always wanted to run. Belhaven agreed and fully-refurbished the business for them.
“Right from the start, we knew we wanted to give customers an authentic Scottish welcome,” says Alexis. “That didn’t mean putting on kilts and hanging Saltires everywhere – it was all about giving customers true Scottish hospitality, a pub that feels like you are with friends and where you want to come back and visit again.”
“The Islay Inn is part of the ‘Teuchter Triangle’, in an area where people come to stay at the many hotels and bed & breakfasts. I’m pleased to say that most of them recommend their guests to us in the evenings, as they can be sure that they’ll be well looked after!
“A pub has to work on every level and it all needs to come together to make something that people feel is ‘right’. Everything starts with the welcome. Even if you are visiting The Islay Inn for the first time, you are greeted like a friend. I like to think that people leave their worries on the doorstep. It’s our job to help people relax and talk to our customers. Call it part of the Teuchter spirit – strangers soon start talking to each other and you quickly realise you’re amongst friends.”