Who Runs a Pub

The right attitude rather than the right qualifications

The good news is we place emphasis on skills and commitment rather than academic qualifications and experience. Of course, if you already have experience in working or running a pub, it will help you immeasurably. However, it’s not a mandatory requirement, what’s more important is that you can demonstrate that you have a high level of business acumen and the determination to succeed.

Are you sociable?

You’ll need to be friendly and welcoming, even when you’re exhausted after working a long day in the pub. You must be approachable, and able to deal with complaints in a professional and welcoming manner. The most successful operators get involved with the local community, making connections and creating friendships that will benefit their business.

Are you interested in how pubs work?

You should be enthusiastic about the pub trade – you’ll need to immerse yourself in the culture and industry if you want to succeed. You’ll also need some business awareness, even if you don’t have any experience in running a business.

Are you up for a challenge?

Most importantly, you must be willing to accept the challenge of running a successful pub. Our Business Development Managers can help set targets and develop plans for your business, but ultimately the success depends on your commitment.

Are you business focused?

You will need to understand the finances behind your business and you should be committed to its success. Be aware that the days can be long, especially if you’re open early to serve breakfast, and you need to be contactable at all times in case there’s a problem.

Are you who we are looking for?

We work with enthusiastic people from all walks of life, if you think you’ve got what it takes, talk to us. You’ll be invited to attend a General Interview and once you have found a pub that’s suitable for you, we’ll ask you to write a Business Plan and then attend a Pub-Specific Interview and a meeting with our Operations Director.

"I was able to transform the business to create an events-based pub. People come back again and again and appreciate the variety of music, cabaret, quizzes and beer festivals that I lay on for them."