People to support you
At Greene King, we’ve been helping people run their own pubs for more than 200 years. As part of our commitment, we have the best people on hand to support you every step of the way – meaning that you can build your business to be the best that it can be.
Business development manager
Your business development manager is your personal business consultant, advising you on everything from pub investment plans to the latest initiatives and ideas. Business development managers have the ability to draw on the knowledge of other experts at Greene King when discussing your needs and are your main point of contact with us. We invest a lot of time and effort in training and monitoring the performance of each business development manager – ensuring that you are always supported by the very best in the hospitality industry.
Operations directors are responsible for the overall operation of the region that your pub is in. These are highly-qualified and highly experienced business consultants and are able to assist you when you need additional business advice.
Credit account team
Your helpful, knowledgeable credit account manager will have access to all your account details and can help you with any invoice queries. They are there to assist you when it comes to managing your account and will be more than happy to review payment terms if you experience any difficulties.
It’s important to note that Credit Terms are agreed with you on an individual basis at the beginning of your Agreement. We may offer up to 2 weeks' credit if you pay your bills by Direct Debit.
Cellar service team
For your convenience, our cellar service team are available to repair, maintain and install your beer dispense equipment. If you’re unsure about anything, your licensed property broker will confirm which elements of cellar equipment are owned by Greene King and which you'll need to purchase.
Other help and advice
The help, advice and support doesn’t end there. As a Greene King Licensee, you will also benefit from access to a number of other experienced people (either within the Greene King organisation or representatives of Greene King) who can provide invaluable assistance in the running of your business. This includes licensing advice, property helpdesk, property surveyors, estate managers and dray teams.
"We have the best people on hand to support you every step of the way, so that you can build your business to be the best that it can be."