Our legal obligations to you
Running a pub with Greene King (England & Wales)
As a pub-owning business operating over 500 tied pubs, we are required by law to follow the Pubs Code etc. Regulations 2016 (Pubs Code) introduced through the Small Business, Enterprise and Employment Act 2015. The Pubs Code regulates the relationship between pub-owning businesses and their tied pub tenants, and sets out practices and procedures that must be followed.
Click here for a copy of these regulations.
A Pubs Code Adjudicator (PCA) oversees the enforcement of the Pubs Code regulations, and has produced a number of factsheets and flowcharts designed to assist in the understandingof the regulations. These are available online at the PCA’s website.
The PCA can be contacted in the following ways:
Visit: the PCA website www.gov.uk/pca and complete an online enquiry form.
Telephone: 0800 528 8080 (lines are open Monday-Thursday 9:30am-5:00pm and Friday 9:30am -4:00pm.
Write to: Pubs Code Adjudicator (enquiries), Lower Ground, Victoria Square House, Birmingham B2 4AJ
In addition, you can contact our Code Compliance Officer with your Pubs Code questions.
Email: firstname.lastname@example.org, or,
Write to: The Compliance Officer, Greene King Pub Partners, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT.
We have prepared a Running a Pub Information Guide which sets out important information you need to know about running a Greene King pub and our ways of working with you. The contents of this document do not form terms of your Agreement and they are not intended to have legal effect. However, it is important that you read and consider the contents of this Guide in-conjunction with the Pubs Code when preparing to enter into an Agreement with us, and when dealing with us after the Agreement has been granted.
Click here for a copy of our Running a Pub Information Guide (England & Wales).
Click here for the latest Annual Code Compliance Report.
Click here for the MRO Procedure Frequently Asked Questions.
Running a pub with Greene King (Scotland)
As a pub-owning business operating pubs in Scotland, we are signatories to the voluntary Scottish Code of Practice, which governs the relationship between us and our Scottish tied pub tenants.
Click here for a copy of the Scottish Code of Practice.
You can contact our Code Compliance Officer if you have any Code of Practice questions using the same contact details set out in the Pubs Code England & Wales section above.We have produced a Running a Pub Information Guide designed specifically for Scotland, and should be read in-conjunction with the Code of Practice.
Click here for a copy of our Running a Pub Information Guide (Scotland).