When you join us
All licensees entering into a new agreement with Greene King will need to complete a certain level of training. Whether it’s our induction or a refresher on key topics of running a pub, this will ensure that you operate your business safely and within the law. It will also help you to focus on the goals and targets of your business plan.
Call us on 01284 843055 to speak to the training team.
Essentials
Award for Personal Licence Holders (APLH) (England) Scottish Certificate for Personal Licence Holders (SCPLH) (Scotland)
£140 per person
Anyone authorising the sale of alcohol to the public must hold a Personal Licence.
WHAT’S COVERED
- How to apply for a Personal Licence
- Roles, legal responsibilities and the penalties for failure to comply with the law
- The Premises Licence
- The roles and duties of a Designated Premises Supervisor / Designated Premises Manager
- Rights of entry to Licensed Premises
- Temporary Events Notices (TENs)
- The content and purpose of operating schedules
- Police powers with regard to suspension and closure of Licensed Premises
- Strengths of alcoholic drinks, and effects on the human body
- The responsible retail sale of alcohol
Essentials
PRE-ENTRY AWARENESS TRAINING - BII (PEAT)
£100 per person
PEAT is taken online to confirm that you understand the obligations of taking out a Tenancy or Lease Agreement with a pub company.
WHAT'S COVERED
- You can take the course any time via the BII website at www.bii.org
- It takes approximately 90 minutes to complete the training
- There are 7 modules and at the end there is a short test
- On completion, you’ll be provided with a BIIAB (British Institute of Innkeepers Awarding Body) certificate
- For more information, click here
Online Learning
BEER GENIUS
Free as part of induction
A suite of three e-learning modules along with bite-size learning tutorials to teach you more about cask and keg beers. You’ll be assigned access automatically when you book on our Cellar Management course.
WHAT’S COVERED
- Beer brand information
- ‘How to’ videos
- E-learning courses
- Book face-to-face training
- Best practice guides
- Cellar Doctor fault-finding service
Online Learning
LEVEL 2 AWARD FOR PERSONAL LICENCE
£140 per person
WHAT'S COVERED
- How to apply for a Personal Licence
- Roles, legal responsibilities and the penalties for failure to comply with the law
- The Premises Licence
- The roles and duties of a Designated Premises Supervisor
- Rights of entry to Licensed Premises
- Temporary Events Notices (TENs)
- The content and purpose of operating schedules
- Police powers with regard to suspension and closure of Licensed Premises
- Strengths of alcoholic drinks, and effects on the human body
- The responsible retail sale of alcohol
- You will need to sit an exam at a registered location
Online Learning
SAFE START
Free as part of induction or £20 per module
Online training designed to guide you through safety checks and to advise you about both Greene King's and your responsibilities before you move into your pub.
Workshops
CELLAR MANAGEMENT
£70 per person
How to manage your cellar effectively to ensure consistent quality, high yield and customer satisfaction.
WHAT’S COVERED
- Introduction to the perfect pint
- Cask beer and cask practical
- Keg beer and keg practical
- Gas systems and coolers
- Cleaning, hygiene and food safety
- Glass washing
- Product presentation
- At the end of the day you’ll sit the BIIAB Award in Beer Cellar Quality
Workshops
PUB POWER WELCOME RESIDENTIAL PROGRAMME
£600 per person, £300 for second person sharing accommodation (plus VAT)
Costs include accommodation on days 1,2 and 3 and evening meal on day 1 and 3
Our Welcome programme is held at our brewery in Bury St Edmunds
What’s Covered
- Day 1: Welcome to Greene King- developing the vision for your pub and making it reality. Study tour. Hosted meal and overnight stay
- Day 2: Customer segmentation. Marketing insights and trends. Meeting of the property and maintenance team. Overnight stay.
- Day 3: Brewing & Brands day- Cellar management. Brewery tour. Hosted meal. Overnight stay
- Day 4: Financial controls, driving profitability and making it happen!
"We have a large suite of training support available, specifically designed to meet the needs of you and your team. We offer a range of options from developmental workshops, flexible e-learning to delivering bespoke support in your pub. Whatever your background, or previous experience, we’re here to help you and your business."
Sarah Milward, Head of Partner Development
Training guide
Take a look at our guide to flexible learning and development for you and your team.
Supporting You
When you become part of the Greene King family, you become part of a support network that’s designed to help you every step of the way.
Why Training Support
Hear from licensees who’ve taken advantage of the training support we offer and how it’s added value to their business.