Investment In Your Development

Training modules for managers, covering management compliance and management development.

An innovative programme of online modules which focuses on developing everyday skills to achieve your potential.

More than 25 online training modules covering compliance, service, trends, hotel and Health & Safety.

This one-day course will give you the time, space and confidence to understand developments in social media, evaluating the choice of methods and approaches available and drawing up an effective online marketing campaign.

WHAT’S COVERED

• Understand the market you operate in
• Effectively use the social media channels that are relevant for your business
• Increase your Facebook numbers and use Twitter to create viral marketing messages
• Review your website’s structure and content
• Develop a client database
• Plan a calendar of events
• Generate PR for your business
• Choose the right marketing method for your product / campaign
• Write engaging content for your marketing messages
• Evaluate your marketing investment and understand what works

Cost includes overnight accommodation and evening meal

For everyone who has supervisory, management or leadership responsibilities – either directly or indirectly. You do not need to have a large team – or even a small one: if you need to enable the people around you to perform by doing and saying the right things at the right moment, then this course is for you.

A two-day programme designed to develop the skills needed to get the best out of everyone you have responsibility for. We’ll examine when people need to be managed and when they need to be led – and what that means for you in terms of different approaches. To grow performance and capability, people need both support and challenge. You’ll be shown a variety of approaches which each drive a different result – allowing you to choose exactly what an individual needs from you to perform brilliantly in every situation.

WHAT’S COVERED

• The differences between Management and Leadership – why management screams and leadership whispers!
• Capabilities of a Leader – leaders are made not born, so let’s make sure we grow more in the business!
• 10 Things Great Managers Do – once you know what they are, you can start to hold on to your top talent
• The History of Leadership – some fantastic theories about buffalo, geese and the demise of the Great Man!
• Situational Leadership – setting the bar high enough to ensure great performance every time. Giving advice when appropriate
• Cheerleading when they are competent and don’t need any more advice and then delegating with a smile on your face (lets banish that control freak!)
• Coaching for Performance – a magic model that enables you to be brilliant: all you have to do is ask a few questions!

Cost includes overnight accommodation and evening meal

A two-day interactive workshop for licensees considering taking a second site, new multiples and current multi-site operators. The programme addresses the challenges and different skill set required to operate a multi-site business.

What's covered

• The drivers for success
• Brand, culture and values
• Systems and controls
• Lessons from other MSO’s
• Managing risk
• Business planning

As part of the investment support from Greene King, we offer vital back-of-house and front-of-house training support to ensure that you and your team have all the skills to be successful from re-launch.

If you want to develop yourself personally, or change the focus of your business, our fully trained coaches can act as a business mentor to help guide you and support your journey.