Investing In Your Team

Your team needs to reflect your values and quality. We’ll develop a training plan with you to support your team to create a motivated and successful workforce.

Call us on 01284 843055 to speak to the training team.

Course Type (field_course_type)

Online Learning


Free as part of induction

A suite of three e-learning modules along with bite-size learning tutorials to teach you more about cask and keg beers. You’ll be assigned access automatically when you book on our Cellar Management course.


  • Beer brand information
  • ‘How to’ videos
  • E-learning courses
  • Book face-to-face training
  • Best practice guides
  • Cellar Doctor fault-finding service
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Online Learning


£250 plus VAT for an annual licence for all modules for unlimited members within your pub business.
£110 for all 12 modules plus VAT

Pub Skills and Management Training modules

Over 70 training modules for managers and team members, covering, compliance, Health & Safety, Kitchen food safety, Serving standards, Wellness and much more.


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FREE for Greene King Partners

This workshop will give you the foundations to begin to have a social presence that works for your business. We will provide you with the tools and skills to start making social media part of your digital marketing strategy.

What’s Covered

  • Social media overview
  • Establish which platforms you are using and what your USP is.
  • Detail on popular platforms so you know which are most effective to use.
  • ‘Google & My business’ and explain its importance.
  • Show you where the detail of your on-line audience is.
  • Tools available
  • Photography & Video best practices
  • Reviews
  • Overview on
  • Allow you time to create 90 day planner
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£70 per person

How to manage your cellar effectively to ensure consistent quality, high yield and customer satisfaction.


  • Introduction to the perfect pint
  • Cask beer and cask practical
  • Keg beer and keg practical
  • Gas systems and coolers
  • Cleaning, hygiene and food safety
  • Glass washing
  • Product presentation
  • At the end of the day you’ll sit the BIIAB Award in Beer Cellar Quality
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£450 per person | 2 day course

Cost includes an evening meal

For everyone who has supervisory, management or leadership responsibilities – either directly or indirectly. You do not need to have a large team – or even a small one: if you need to enable the people around you to perform by doing and saying the right things at the right moment, then this course is for you.

A two-day programme designed to develop the skills needed to get the best out of everyone you have responsibility for. We’ll examine when people need to be managed and when they need to be led – and what that means for you in terms of different approaches. To grow performance and capability, people need both support and challenge. You’ll be shown a variety of approaches which each drive a different result – allowing you to choose exactly what an individual needs from you to perform brilliantly in every situation.


  • The differences between Management and Leadership – why management screams and leadership whispers!
  • Capabilities of a Leader – leaders are made not born, so let’s make sure we grow more in the business!
  • 10 Things Great Managers Do – once you know what they are, you can start to hold on to your top talent
  • The History of Leadership – some fantastic theories about buffalo, geese and the demise of the Great Man!
  • Situational Leadership – setting the bar high enough to ensure great performance every time. Giving advice when appropriate
  • Cheerleading when they are competent and don’t need any more advice and then delegating with a smile on your face (lets banish that control freak!)
  • Coaching for Performance – a magic model that enables you to be brilliant: all you have to do is ask a few questions!
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In-Pub Support


Apprenticeships offer a fantastic way to train and develop your team whether they’re new into the role or looking to progress to the next level. We’ve aligned our apprenticeship programme to roles available in pubs so there are a range of opportunities to develop and enhance your team’s skills and knowledge. An apprenticeship takes a minimum of 12 months to complete and your apprentice will be supported by a dedicated Lifetime Training Regional Trainer. Take a look at our Apprentice Guide for more information.

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In-Pub Support


Free to Greene King Pub Partners

Our dedicated Learning & Development team can provide bespoke training for you and your team which is fully funded by Greene King Pub Partners. 

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Sarah Milward - Greene King Training NITAs 2019

"We have a large suite of training support available, specifically designed to meet the needs of you and your team.  We offer a range of options from developmental workshops, flexible e-learning to delivering bespoke support in your pub.  Whatever your background, or previous experience, we’re here to help you and your business."

Sarah Milward, Head of Partner Development

Training guide

Take a look at our guide to flexible learning and development for you and your team.

Supporting You

When you become part of the Greene King family, you become part of a support network that’s designed to help you every step of the way.

Why Training Support

Hear from licensees who’ve taken advantage of the training support we offer and how it’s added value to their business.